Welcome to monaqsat blockchain network, this policy notice is the contract between you and monaqsat (“us”, “we”, etc). By visiting or using monaqsat Platform, you agree to be bound by this policy notice. You must have a valid business license or registration number to be able to use Our Platform, you must be 18 years old or above to be able to use Our Platform.
monaqsat is a trade name of Saudi Procurement Services, a company registered in Riyadh, Kingdom of Saudi Arabia, under registration number .
This privacy notice aims to inform you about how we collect and handle any information that we collect from you, or that you provide to us. It covers both information that could identify you (“personal information”) (“business information”) and information that could not.
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our platform are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. Our policy is both specific and strict. It complies with the laws of all jurisdictions of which we are aware. If you think our policy falls short of your expectations or that we are failing to abide by our policy,do please tell us.
this agreement is made only in multilingual context. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.
We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our platform immediately.
Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.
Here is a list of the information we collect from you, either through our web app, mobile app or any device you access our platform with or because you give it to us in some other way, and why it is necessary to collect it:
This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.
This information is used:
1.1. to enhance your experience and provide you with the services which you request;
1.2. for verifying your identity for security purposes;
1.3. for marketing our services and products;
1.4. information which does not identify any individual may be used in a general way by us or third parties, to provide className information, for example relating to demographics or usage of a particular page or service.
We keep and collect information about you and your business, that is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.
When we obtain information from you specifically to enable you to use our services offered on our platform or by third party partners, we assume that in giving us your information, you are also giving us permission to pass it to the relevant parties.
This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your email address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used:
3.1. to correspond with you or deal with you as you expect;
3.2. in a collective way not referable to any particular individual, for the purpose of quality control and improvement of our website;
3.3. to send you news about the services to which you have signed up;
3.4. to tell you about other of our services or services of our subsidiaries.
Information you send to us by posting to a forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read, but based on our terms and conditions we reserve the right to use it in any way we decide.
We never store any financial data related to your payment methods on our servers, we are using third party payment service provider, which is a certified PCI lvl3 company. We may keep your financial information to provide you with a better shopping experience next time you visit us and to prevent fraud.
We use bank grade encryption, using Secure Sockets Layer (SSL) certificates to verify your identity, your browser and to encrypt any data you give us when you buy. This includes financial information such as credit or debit card numbers. Our SSL certificate encryption level is 256-bit. On top of that we are using blockchain cryptography to secure your whole business data from theft and increase immutability of your financial data. Whenever we ask for financial information, you can rest assured that SSL is being used by looking for a closed padlock symbol or other trust mark in your browser URL bar or toolbar.
We take the following measures to protect your financial information:
6.1. We keep your transaction information tokenized and encrypted on our servers.
6.2. We do not keep all your data, so as to prevent the possibility of our duplicating a transaction without a new instruction from you.
6.3. Access to your information is restricted to authorised staff only.
6.4. We automatically delete your information when requested.
Our website is a publishing medium in that anyone may register and then publish information about himself, business or some other person. We do not moderate or control what is posted. If you complain about any of the content on our website, we shall investigate your complaint. If we feel it may be justified, we shall remove it while we investigate. Free speech is a fundamental right, so we have to make a judgment as to whose right will be obstructed: yours, or that of the person who posted the content which offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.
Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.
If you provide information to us with a view to it being read, copied, downloaded, or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to the World, neither we nor you have no control whatever as to how it is used.
Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
Like all other users of cookies, we may request the return of information from your computer when your browser requests a web page from our server. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our website (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed.
11.2. to allow essential parts of our website to operate for you;
11.3. to operate our content management system;
11.4. to operate the online notification form - the form that you use to contact us for any reason. This cookie is set on your arrival at our website and deleted when you close your browser;
11.5. to enhance security on our contact form. It is set for use only through the contact form. This cookie is deleted when you close your browser;
11.6. to collect information about how visitors use our website. We use the information to improve your experience of our website and enable us to increase sales. This cookie collects information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from, and the pages they visited;
11.7. to record that a user has viewed a webcast. It collects information in an anonymous form. This cookie expires when you close your browser;
11.8. to record your activity during a web cast. An example is as to whether you have asked a question or provided an opinion by ticking a box. This information is retained so that we can serve your information to you when you return to the website. This cookie will record an anonymous ID for each user, but it will not use the information for any other purpose. This cookie will be deleted automatically after achieving the purpose.
11.9. to store your personal information so that you do not have to provide it afresh when you visit the site next time.
11.10. to enable you to watch videos we have placed on YouTube. YouTube will not store personally identifiable cookie information when you use YouTube’s privacy-enhanced mode.
When you call our helpline, we collect Calling Line Identification (CLI) information. We may also record your conversation with our support agents for quality and training purposes. We only use this information solely to help improve the efficiency and effectiveness of our helpline.
When you send a message, we collect the data you have given to us in that message in order to obtain confirmation that you are entitled to receive the information and to provide to you the information you need. We record your request and our reply in order to increase the efficiency of our business / organisation.
When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information.
We may also compile statistics showing information obtained from this source to assess the level of service we provide.
If you send us information in connection with a job application, we may keep the information in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment.
With your permission we pass your email address and name to selected associates whom we consider may provide services or products you would find useful. You may opt out of this service at any time by instructing us at our official contact channel.
We may use remarketing from time to time. This involves Google or some other supplier placing a tag or marker on your website in order to be able to serve to you an advert for our products / services when you visit some other website.
This is information given to us by you in your capacity as an affiliate of us or a customer or client of ours. Such information is retained for business use only. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect any affiliate to agree to reciprocate this policy. As an exception to this, we have the right to disclose your first name and URL of your affiliate connection to other affiliates and to any other person or organisation, on and off site. The reason is solely to enable us to mention winners and others whose performance as an affiliate is in some way outstanding.
We do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our website only with consent from a parent or guardian.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
At any time you may review or update the personally identifiable information that we hold about you, by contacting us through official contact channels. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
If you wish us to remove personally identifiable information from our website, you may contact us through official contact channels.
24.1. If you have a complaint about how we have collected or handled your personal information, please contact us. We will endeavour in the first instance to deal with your complaint and take action to resolve the matter.
24.2. If your complaint cannot be resolved at the first instance, we will ask you to lodge a formal complaint in writing, explaining the circumstances of the matter that you are complaining about, how you believe your privacy has been interfered with and how you believe your complaint should be resolved.
24.3. We will acknowledge receipt of your formal complaint and indicate the timeframe that you can expect a response. We will endeavour to resolve the complaint as quickly as possible, but if the matter is complex and our investigation may take longer, we will let you know when we expect to provide our response.
You may contact monaqsat using the information below:
7173 Eastern Ring Road,
Al Riyadh - Imam Abdullah Bin Saud Road, Exit-9
(+966) 544990055 | firstname.lastname@example.org
© 2021 monaqsat. All rights reserved.
monaqsat and other monaqsat products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of monaqsat in Saudi Arabia and other countries.